You may be interested to know that we recently testified to a legislative committee in response to their interest in the status of the State of Texas on-site sewage facility (OSSF) rules. As we told the committee members, our overriding concern is for the owners of these newer OSSFs that have been permitted since the rule changes of February, 1997.
While the Local Permitting Agency has reviewed, permitted, inspected, and licensed these new systems, and therefore, has determined they meet the State's minimum standards, many times these systems do not satisfy the homeowner's expectations. We requested that the committee focus attention on delivery of services and products that satisfy the homeowner, not just the State's minimum specifications.
We want you to know we are applying our best efforts to serve you, our customer. Please let us know if there is anything else we can do to be of service.
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